Hi Gary,
This configuration is based on SCCP integration between CM/Unity. Based on what you're saying seems like you have SIP integration, so instead of the Hunt Pilot you have to configure Route Pattern.
In general, I advise first to have a close l...
Hi Gary,
I will try to answer on behalf of the author.
First, check if your VVM works for a single phone. If that's the case then you just have to do one thing, which is to configure separate XML service with the following parameters. If have no VVM ...