About trevorjackson81

trevorjackson81 · 04-23-2014

Is there a way to immediately apply the message aging policy in Cisco Unity Connection 9.1? I have a user that has close to 1000 voicemails in their inbox and it is causing issues with synchronizing their Unity Inbox with their Exchange Inbox. I have...

trevorjackson81 · 04-07-2014

When the user hits the transfer button, the caller is put on hold. The user is then able to call the third party they are going to transfer the call to. However, at this point the transfer button has disappeared from their screen and all they can do ...

trevorjackson81 · 04-02-2014

When using either CUCI Lync or Jabber on a windows desktop to control the deskphone we cannot use the decline button that pops up to decline a call. It works with internal calls, but not external for some reason. We have seen this behavior when contr...

trevorjackson81 · 05-08-2014

Thanks for the response. Sorry it has taken me so long to get back with you. The issue turned out to be related to the headset that the receptionist was using and a recent firmware update.

trevorjackson81 · 05-08-2014

Thanks for the link. I ended up just waiting for the message aging to get applied to move forward on this but this could be helpful in the future.

Member Since	‎04-02-2014 12:51 PM
Date Last Visited	‎08-18-2017 04:01 AM
Posts	5

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Unity Connection - Immediately Apply Message Aging Policy

7965 Phone cannot transfer calls - transfer button missing

CUCI Lync and Jabber 9.2 cannot decline external calls

Thanks for the response.

Thanks for the link. I ended