I realize this might be a long way around... but, I am able to use AXL calls to do this.SoapUI is your friend if you have never tried it.I use getPhone with the UUID or devicename of the phone and, among other things, I got the below**Some numbers al...

It may have been there.... I just do not remember it being an issue. Is this the best place to seek help with the issue? Should I just put a TAC in?

Agreed, I cannot comment on the deskphone video problem. However, I can confirm that voicemails do not always refresh. It is not always the case, however when it does happen, I have to manually sign out and back in to see the updated voicemails. I wo...