hi alli am having issues with call quality. no other phones are having issues. i have checked cmr and record shows no jitter. i have checked the stream1 on the phone and max jitter is 18. do you guys think its related to firmware. can anyone suggest ...

hi folks,is there any tools available to monitor traffic b/w call manager and gateways/switch.

hii have couple 7945 and 7965 phones where user is not getting option to select the background image for the company. the image doesnot appear on the phone. i have checked other 7945 phones and there is no issue. any thoughts.

folks,I have cucm 8.5.1.10000-26 and under plugins i dont see TAPI64bit client. now my question is if i downloaded a TAPI 64bit client from cucmbe 8.5.1.11900-21 will it work with 8.5.1.10000-26 version?

Hi all,Is there a way to block incoming calls from restricted number. i have call reject rule in place on h.323 gateway but it only matches the number.