Can someone help me with the undastanding of how I can realise Call from website  to our company with cisco product? We have CUCM and UCCE, but I don't have in mind how use it for my task. I see chat and email coloboration, but we have to have "Call ...

Hello,It is a UCCE 10.5After upgrade the link http://<PG>:8088/teamadmin/main.cda doesn't work.But I want change workflow team for my agents, how I can do that?Thank you in advance.