Folks:I'm new to Cisco UC, and to this site's implementation of 9.1 BE. I had a user tell me yesterday they they had several dropped calls. I thought I would see if I could trace the calls using CDR records. I've discovered plenty of info on "Cisco U...

New to CUCM, I need to configure the following- I need to redirect our IT Support Hunt group to an alternate offsite telephone number over an afterhours period.Right now the Huntgroup is configured and working. I have a Time-of-day CSS Time Schedule ...