I've been trying to export All Details of Phones which would include the lines and assigned user of those lines, so that i can copy that user and assign them to the phone. I am able to get the assigned lines with the users, but I'm not seeing where i...

I have a Mental Health Crisis team that fields calls via Mobility from a CTI Route Point. When I call from internal desk phone caller ID on the mobility cell phones is displaying correctly - my desk phone number. When Calling form my cell phone which...