Our users have Cisco 9951 phones on their desk and are using a Plantronics 740 headset. This headset connects to both their computer and phone and has buttons to switch between the two. With the newest version of Jabber, if the user is on a call on t...

I am trying to get a response to a reply on a previous discussion I started. Newly signed up for SNTC. Previously was signed up under SmartCare. I registered as the DA and then self registered for the SNTC Portal. Once access was granted I download...