For stock reports, the Absolute Date Range:
Check Only show results that are within a specific time period to enter a start and end time. If you do not check this box, the report shows all values from 12:00 a.m. of the first date in your range throu...
Hello Joey,
The defect has been fixed by adding an additional table and therefore it involves schema changes. Root cause:Agent State Log gadget was querying the required data by joining two tables agentstatedetail and agentconnectiondetail. Both the...
Hey Rasik,
We have a known defect on this UCCX build 10.5.
Reports for relative time of 'today' don't work after midnight UTC
CSCur99638
https://tools.cisco.com/bugsearch/bug/CSCur99638/?reffering_site=dumpcr
Symptom:When a report is run after midni...
Hello Tony,Regarding AgentInfo.gadget for Finesse 10.5 will not work due to new bug CSCut70483.https://tools.cisco.com/bugsearch/bug/CSCut70483/?reffering_site=dumpcrHere's the Finesse web service dev guide:https://developer.cisco.com/fileMedia/downl...
The workaround for the bug CSCup45107 requires updating some lines for this file ( report-layer.js), which will require ROOT account user to edit this file. This workaround should be a quick one.