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Member since ‎07-03-2014

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Hi All, We had received a request to get the total number of outgoing calls performed by the agents using CUIC reports, is there any available stock report to get this if thus what report is it ?. Any help is very much appreciated.   Thank you
Hi ALL, We are planning to install an anti-virus on the windows server wherein the ECE application was installed and we are looking at what files or folders we need to exclude on anti-virus scanning. I looked some the ECE Installation guide and it wa...
Deployment Type Packaged CCE: 2000 AgentsUnified CCE Version11. We encounter the error: "The configuration limit for the maximum number of combined precision queues and skill groups per agent has been exceeded" when adding an attribute to...
Hi Experts, Good Day. Our Cisco Jabber for Windows is automatically signing out after a long period of time. We want to disable the Cisco Jabber automatic signout feature. We already removed the parameter: ForceLogoutTimerDesktop from Cisco Jabber-co...
Call Flow ISDN E1 >VG/CME We have an ISR 4331 with CME capabilities, the IP of the ISR 4331 is which is also the IP of the CME. SIP Phones are successfully registered on CME.Question is how Can I route the DID call to one of the IP Phones...
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Member Since ‎07-03-2014 04:02 AM
Date Last Visited ‎12-13-2023 12:23 AM
Posts 96