I have a customer that purchased Compliance Recording 10.5 but would like to use SQL Server 2014.
The 11.0 Installation Guide references support for SQL Server 2008, 2012, and 2014, however the 10.5 Installation Guide only references SQL Server 2008,...
I have a customer with the following scenario...A caller calls (either directly or through transfer) to a personal line, and is transferred to voicemail.The '0' option is set to transfer to Operator on the Unity Connections system.They want the calle...
In the troubleshooting guide for CUAC Advanced 10.5, under the 'Enabling Direct Transfers' section, the reference to Registry Settings appear to be old keys from previous versions. What is the correct way to setup a 10.5 client to perform direct tran...
Solved my own problem here... The information in the Troubleshooting Guide is out-of-date. You do not control this through the Registry. On the client, after logging in, you navigate to Options->Preferences->Advanced.There you select "No calls" to b...
