About UnicefCUC

UnicefCUC · 01-16-2020

Full UCCX version:System version: 11.6.2.10000Full SocialMiner version:Application Software Version: 11.6(2)-48We are having issues with Cisco Finesse, when any of our agents log into Finesse Chat and Email it randomly times out on the agent giving a...

UnicefCUC · 08-16-2018

My organization has a need to audit a particular user's Jabber chat history content. I know where the history database is, but I need to be able to extract the chats from that database. I read that SQLite can be used, but there is no supporting doc...

UnicefCUC · 08-16-2018

Rather than accessing the external database, I only need to access the local call history for a particular user. How can I extract the chats for that user from the user@org.db file?

UnicefCUC · 08-16-2018

Did you ever get an answer to your question? My organization has a need to audit a particular user's chat history. Any help would be greatly appreciated.

Member Since	‎07-29-2014 07:37 AM
Date Last Visited	‎01-17-2020 12:04 AM
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Cisco Finesse Email Connectivity issue

Audit Cisco Jabber chats

Re: Audit Cisco Jabber chats

Re: How to retrieve the chat history from Cisco Jabber for Windows?