Hello, hope you are doing well. I need some help to understand what is happening, after apply a debug ccsip message the only information that is displayed is: Sub Calling(TON=Abbreviated, NPI=Data, Data=, Length=49) Sub Called(TON=National, NPI=Priva...
Hello, I hope you are doing well. I would like to know if is possible to identify the root cause of an unavailability of the Presence server, there is a High Availability configuration on CUCM and all users lost the status for about 10 minutes and th...
Hello, I need some help to understand this result on UCCX, after applying a Data Check on Triggers the result on Status is "X", I do not know if it is a normal behaviour or not. The environment is working and apparentily without issues.Find the attac...
Hi @Nithin Eluvathingal I collected some RTMT logs and I can see some weird behaviour at same time that the issue occured, one of them ( PEIDSQueryErrorAlarmMessage ) is linked with a bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf45467/?rf...
