Hello all, I know this topic has been beat to death but I need a sanity check.   Here is my configuration: CUBE SIP trunk 01 1st choice in RL CUBE SIP trunk 02 2nd choice in RL MGCP PRIs 3rd choice in RL When a user places a call to the PSTN on SI...

Hello, I've heard rumors that CAD and CSD will no longer be supported with CCX 11.  Can anyone validate if this is true?  I am planning a CCX deployment and need to deploy some of the features in CAD that to my knowledge, Finesse does not yet support...

Hello, I've seen a couple of posts around the same issue, but none I've seen that have provided a solution that have worked for me.   When configuring unified messaging with Office 365, can anyone tell me what I need to put in the "Active Directory D...

Hello, Does anyone know how the change of MS Lync becoming Skype for business will affect CUCILync integration?   Will CUCILync 10.6(1) support Skype for business?   Does anyone know of any Cisco docs that address this? Thanks,Glenn

Hello, I'm running Attendant Console Standard 10.5 in conjunction with hunt groups in CUCM 10.5 using native call queuing.   Queuing is working fine except that the customer wants to be able to see queued calls in real time.   I configured the queue ...