After updating to version 14SU3, sccp 7975 phones in deskphone mode stopped working in video mode. After the update, Jabber 14.1.3 and Jabber for Video were re-installed and the computer was restarted. Software on 7975 SCCP75.9.-4-2SR4-3S phones. Jab...
Do you agree that building CMS cluster in two Datacenter not provide full resilience. According to CMS clustering guidlines, cluster database should consist of minimum 3 nodes. Lets assume taht we have 2nodes in datacenter 1 and one nodes in datacent...
Hi,
I have a question regrading TMS cluster, in PCPA standby TMS is in down state.
Job Managment log raports that second TMS is inaccessible, is it desired behaviour ?
Hi, We have SSO enabled on UC environment (CUCM,CUC,Jabber) recently we had SSO outage. During login to each service we got message. Invalid Status code in response. This may be caused by configuration error in the IDP.We also have SSO on Webex but W...
Yes, I tried but ip phone send FIN. I just wonder if I need add CUCM Tomcat Cerificate to CTL on CME. But in attached screen you can find, that there is no Client Hello Server Hello phase.
Hi,
My problem is solved, I performed 2 things , SP2 patch - in release notes is stated that should solve many issues with sync and I aborted all orders which were in release, in progress, pending state.
I am almost sure that this action should solv...
It means that Talk Time in State Summary by Agent is a time that agent spent only on incoming ACD calls without hold time period and agents outgoing connection, is it right ?
