I am trying to create a custom gadget to send a REST API call to LCM to send the wrap up data for each outbound call. I am using the External Rest API sample gadget as my base. Does anyone know how to a) get the outbound account number for the call...
I am trying to create a gadget in Finesse that allows the agent to start typing the name of a school district in an input form and then take the result they select and put it in a Call Variable. I am able to run the html version in IE and it renders...
We are struggling with creating a WSDL for the UCCX API for integration with an external webservice, as the UCCX isn't a true webservice. Has anyone created a WSDL for this type of integration? Thanks!
We have successfully authenticated but the only way we were able to figure out how was to manually encode (see below):java.net.URLConnection c = new java.net.URL("http://192.168.1.111/adminapi/campaign").openConnection(); c.setDoInput(true);c.setRequ...
I think this might have been caused by a version mismatch. It was recommended that I rebuild my gadget using the syntax that is used in the 10.5 gadget and this worked. Thanks!
Hi Anthony,We have come up against this issue (see this post: https://supportforums.cisco.com/discussion/12301191/when-trying-get-cuic-permalink-report-get-xml-document-data-step-uccx-we-get-ssl). Have you come across or come up with any java to acc...
Thank you Gergely! I don't think I worded this very well. We have an http trigger that accepts several parameters from the client (see screenshot for example). The http trigger works with several other scripts and uses the UCCX API to manage an ou...
