We have been running the SG500-52P switches (2 switches stacked) for 2 years with No issues. We recently moved our office and added a new VoIP phone system. We had some trouble getting everything installed originally but its all working now with this one pesky problem. After putting the switches in Layer 3 mode, adding a VLAN for the phone system and setting up a route between VLAN1 (data) and VLAN2 (phones). We are now having this problem: Users are randomly getting Red X's showing disconnected network drives. There appears to be no pattern to when the disconnect happens. It can happen almost instantly after a reboot or sometimes be fine for a few days before disconnecting. If you click on the drives you can access the data but the Red X DOES NOT go away. Although when accessing some applications we get an "Unknown Publisher" message and usually the program crashes. All our Workstations are Win 7 Pro and Servers are 2008 R2. We map server and NAS drives, when the issue happens is disconnects all the mapped drives and NOT just one server.
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I have a Cisco SG500-52P switch (2 actually, stacked in Layer 3 mode). I have setup Voice VLAN ID2 for our Mitel phone system. I have all ports untagged on VLAN1 and Tagged on VLAN2. Our IP Scheme on VLAN1 is 10.0.0.x and on VLAN2 is 172.16.16.x. I need to have both networks talk as we have a software app (Xarios) on our computers that needs to talk to our phones. I need help getting the route setup.
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