Your ITSP is most likely requiring authentication for calls. You'll need to configure digest authentication... Here's the section from another post that explains is perfectly.. https://community.cisco.com/t5/collaboration-voice-and-video/handle-cube-...

this link doesn't seem to work to download the editable versions. is there an updated link available?

Hi John, Just curious, but if you go to Users > Directory Integration do you see any users that require notification? See my screenshot 1.Also, if you go to Users and change it from All users in the drop down to Active users, do you have any results?...

Hi John, I'm using CWMS 2.5 and am facing the same issue. I just tried a couple things and my custom CUCM group (WebEx) seems to be working for filtering (somewhat). I'm guessing this is a bug so here is my workaround to getting it working: 1. Select...