some mitel phones do support cdp starting with 5.1. console doesn't as i remember.so now what i did during the installation was plugging 5220 into any port configured for voice access (i.e. 4-port switch on ICP), upgrading it's firmare. after that ta...
the DN search is going in order of appearence in CSS you gave to a phone (through defaults or the phone exactly). If in that CSS the partition IPMA is the first, then calls will be routed to managers. But depending on the configuration (filters, dive...
Check your calls go through CTI route point first, where all the managers are, and then to other partitions. IPMA_RP must be the first in calling search space on any phone.