In CCMADMIN I cannot update any device settings under the Product Specific Configuration. If i set something to enable (video capabilities for example), then choose update, the settings go back to previous settings. Resetting then updating isn't wo...

The speaker phone specs on a cisco 7940 state that the speakerphone is full duplex. It doesn't appear to behave that way. For example, - user is using 7940 speakerphone for conferencing with other people, - user is talking, other people join Sprint...

We had an outage in our call center because the master browser of the callcenter workgroup went into a bug check (different issue). The CRS node manager services on the remaining servers could not 'talk' to any other servers because the master browse...