About matthiasflunker

matthiasflunker · 05-07-2014

Hello,my customer needs a solution to readout the serial number from all his Intouch devices. The codecs with the Intouch runs with several SW releases from 5.x to 7.x. and they are installed in many Europe countries.I hope that you have any idea or ...

matthiasflunker · 06-06-2013

Hi everybody,my customer has the following problem with a MX300: When he shared a presentation with audio or an videostream during a conference, the tone on the opposite side is very quiet or not play at all. I have no idea what it could be. The audi...

matthiasflunker · 05-27-2013

Hello all,I think I have a simple question. Is it possible to administrate with an TMS 13.2.2. my new delivered C40 codecs with software release 6.1.0.Thanks and best regardsMatthias Flunker

matthiasflunker · 05-09-2014

My customer has his office in Germany. The video endpoints are installed at many points in Europe (Sweden, France, Spain and so on). Now he must check all systems and generate a list from all this devices (include all connected equipments).

matthiasflunker · 05-09-2014

I have seen this field. Cisco TAC told me that we have no chance to read out this information, because ".... it is a hardware limitation". What a kind of limitation I got no information.

matthiasflunker · 05-08-2014

Hi Patrick,thanks for this information. This is not so good for my customer.What I´m not understand: Why can TMS or the Codec Webportal get the information from the camera and not from the touchpanel? I think, I will open a service request.

matthiasflunker · 06-21-2013

Hi everybody,excuse my late reaction. Now I get new informations from my customer. The problem is not at the called side, the problem is only at the local side. Sometimes he use the MX300 for local presentations, it works fine. When he will play an a...

matthiasflunker · 05-27-2013

Hello Thomas,thanks for your fast reaction and "yes" it helps.Best regardsMatthias

Member Since	‎03-07-2012 02:58 AM
Date Last Visited	‎08-18-2017 04:03 AM
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Is it possible to readout the serialnumber from Intouch device via SSH or Telnet?

Problems with Audio-IN on a MX300

TMS 13.2.2 and C40 Codecs with SW 6.1.0

My customer has his office in

I have seen this field. Cisco

Hi Patrick,thanks for this

Problems with Audio-IN on a MX300

Re: TMS 13.2.2 and C40 Codecs with SW 6.1.0