About Smartnet Meriplex

Smartnet Meriplex · 11-01-2017

Hello, I have a request from client that need bypass the 2 minutes wrap up time if only one agent login for the queue, and this only login agent will take call even this agent in wrap up time. Any clue will be great appreciate. Thanks, Richar...

Smartnet Meriplex · 02-23-2018

Activate the Docking station to ring in when phone is Docked ------------------------------------------------------------ Select Where You Hear Ringing When you have an incoming call, you can set up your phone to play the ringtone on your headset or ...

Smartnet Meriplex · 04-17-2014

Thanks for the quick response. i will use that route.

Smartnet Meriplex · 04-16-2014

Hi Jaime,I'm trying to do a BE to Standalone. Its this supported? Thanks,Jose A.

Member Since	‎12-03-2012 02:36 PM
Date Last Visited	‎03-20-2024 12:30 AM
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if possible for UCCX queue bypassing the wrap up time if only one agent login

Re: 8821 Does not Ring when in Dock

Thanks for the quick response

Hi Jaime,I'm trying to do a