I have had some request of the last few months ... ok the last few years since Cisco has replaced its free Attendant Console.  The requests were for alternatives to the CUEAC, I have put together a list (with the help of some great people) of alterna...

I have configured calls to the IP phone to ring a cell phone at the same time. This works correctly but when the call is answered by the cell phone and the Mobile soft key is pressed I get the error "You are not a valid mobile phone user". Now you ...

I have just configured Extension mobility on CM 6.1 and every once and a while I receive an error of "[6]-database error" when someone logs out. When this does happen I am only able to fix the problem by deleting the phone and reinstalling it in CM....