I am usinf CUCM 8.0.2 and CCX 8.0.2 with Premium License.  While attempting to log in an agent using either CAD-BE or IPPA, a message is returned as follows: “Your request to the Cisco CTI server timed out.  Try again.”  User 'telecaster' is configur...

I'm running CRS 5.0(1)433 Premium with CUCM 6.1.1.2000-3. Users are defined in CUCM and can be seen in CRS. Yet, name to user in a script fails to find any users. Suggestions?