Hello Folks, In days gone by we ran Cisco UCCX 8/5 with Calabrio's Cisco-branded QM system to record calls.  Some time ago, the system was switched off, and our networks have changed and licenses have expired, so we can't spin the system back up agai...

Hi Folks,Got a weird one that has been brought to my attention.On longer calls (15+ minutes), the audio streams on some of our QM recorded calls appear to go out of sync, with the result that we start to hear the caller and the callee talking at the ...