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garethpeart
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100 Helpful Vote
15 Accepted Solution
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Member since ‎09-22-2010
194
Posts
115
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21
Solutions

Re: Jabber and Bulk Update

Created by in Collaboration, Voice and Video Blogs
05-29-2020
05-29-2020
Not sure about your particular needs, but all I did on the update user bat was the user id and UC Se...

Re: Unable to route the Hunt Pilot calls to cti route point

Created by in Collaboration, Voice and Video Documents
05-29-2020
05-29-2020
I think the issue is that the original called number (the hunt pilot - assuming no translation) is t...

Re: Unable to route the Hunt Pilot calls to cti route point

Created by in Collaboration, Voice and Video Documents
05-29-2020
05-29-2020
I wonder why you are using a CTI RP to forward the unanswered calls to UC? I normally set the CFNA o...

Re: CUCM 12.5 - HSTS / Use HTTP Strict Transport Security ?

Created by in Unified Communications Infrastructure
05-29-2020
05-29-2020
I'm pretty sure it's bug CSCvc21598

Re: UCCX Dual language question

Created by in Contact Center
04-17-2020
04-17-2020
Thank you again! All solved and now have a much better understanding.

Re: UCCX Dual language question

Created by in Contact Center
04-17-2020
04-17-2020
I thinking I'm being slower than usual today! Could you please give me an example?

Re: UCCX Dual language question

Created by in Contact Center
04-17-2020
04-17-2020
I might need the visuals!I've added a secondary trigger to the callback script, included an if state...

Re: UCCX Dual language question

Created by in Contact Center
04-16-2020
04-16-2020
Just want to let you know that it's working well, thanks to the help here.Just one quick question - ...

Re: UCCX Dual language question

Created by in Contact Center
04-14-2020
04-14-2020
Thanks to you both! I'll work on this and post a new question if I get into any difficulties.

Re: UCCX Dual language question

Created by in Contact Center
04-14-2020
04-14-2020
Anthony, I thank you so much for this! So just having the prompts being named the same (as long as t...

UCCX Dual language question

Created by in Contact Center
04-14-2020
04-14-2020
Hi all, Due to the current Covid-19 circumstances, I've been asked to set up a second language optio...

Re: Change a CTI route point number to a second phone line

Created by in IP Telephony and Phones
12-03-2019
12-03-2019
That looks good and in the order I do it.

Re: Change a CTI route point number to a second phone line

Created by in IP Telephony and Phones
12-03-2019
12-03-2019
You'll need to delete the CTI RP first. Once that's done, you can add the DN with the correct VM pro...

Re: New CUBE licenses how are they different from older "Classic" CUBE licenses

Created by in Unified Communications Infrastructure
02-15-2019
02-15-2019
Maybe here? l

Re: Cisco Unity emails from multiple inboxes.

Created by in Unified Communications Infrastructure
10-02-2018
10-02-2018
You'll have to go to the users mailbox greetings > standard greetings> down at the bottom of the pag...
Public Statistics
Date Registered ‎09-22-2010 01:52 PM
Date Last Visited ‎05-28-2020 12:22 PM
Total Messages Posted 194
Total Helpful Votes Received 115
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