About Kenneth Russell

Kenneth Russell · 08-27-2010

Customers using Cisco® Unified Mobility Advantage Release 7.1 with iPhone clients will stop receiving notifications of new voicemail and missed calls when the client is not running. An Apple Push Notification Services (APNS) certificate replacement i...

Kenneth Russell · 06-08-2016

Thanks Michael. In addition to the Windows versions, can the individuals seeing this us know the Spark client version, seen as Options > About in the Windows client?

Kenneth Russell · 06-08-2016

Thanks all.Can everyone seeing this same problem let us know what specific Windows client version they have and are seeing this problem on?Cisco is looking in to this problem

Kenneth Russell · 06-02-2016

Hi Michael,Can you confirm that you see all your rooms correctly from the same computer when visiting the web version of Spark at https://web.ciscospark.com ?My first thought is that it might be related to WebSense filtering or similar. The network r...

Kenneth Russell · 05-26-2016

Hi Michael,Unfortunately there isn't a defined IP address range that can be used. This is alluded to in this requirements doc:https://support.ciscospark.com/customer/en/portal/articles/1911657-firewall-and-network-requirements-for-the-cisco-spark-app...

Kenneth Russell · 10-27-2014

Hi JP, Yes, 9.1.2.13060-1 and later 9.1(2) versions have the bash Shellshock update included. Upgrading to that version will address this issue.

Member Since	‎01-13-2006 08:29 AM
Date Last Visited	‎03-04-2020 12:17 AM
Posts	41
Total Helpful Votes Received	45

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Updated 2 Aug 2011 CUMA - iPhone users stop receiving new voicemail and missed call push notifications - APNS certificate replacement required

Re: Spark hangs with "Loading Conversations"

Re: Spark hangs with "Loading Conversations"

Re: Spark hangs with "Loading Conversations"

Re: Firewall destination restrictions

Hi JP, Yes, 9.1.2.13060-1 and

User Statistics

User Activity

**Updated 2 Aug 2011** CUMA - iPhone users stop receiving new voicemail and missed call push notifications - APNS certificate replacement required

Re: Spark hangs with "Loading Conversations"

Re: Spark hangs with "Loading Conversations"

Re: Spark hangs with "Loading Conversations"

Re: Firewall destination restrictions

Hi JP, Yes, 9.1.2.13060-1 and

Updated 2 Aug 2011 CUMA - iPhone users stop receiving new voicemail and missed call push notifications - APNS certificate replacement required