About Kleid Gjataj

Kleid Gjataj · 09-01-2015

How does this apply to renamed agents. I changed an agents names in CUCM (to her married name) and n...

Kleid Gjataj · 05-20-2015

Thanks for your help Ravi. I have attached the logs:The call occurred around 14:20 CSTFirst alert ri...

Kleid Gjataj · 05-19-2015

I have a callback script in place for a customer. I have used the same script at other customer site...

Kleid Gjataj · 01-14-2015

RTP is not going thru CUCM. RTP flows directly from GW to IVR servers. The IVR servers decide on whi...

Kleid Gjataj · 01-14-2015

We have CUCMs 9.1 in 3 locationsCUCM_Loc1CUCM_Loc2CUCM_Loc3 We have a SIP trunk between CUCM and thi...

Kleid Gjataj · 06-30-2014

thanks for the reply Neal but in the Application Report there is not way to group by called numberWe...

Kleid Gjataj · 06-28-2014

I am using a range of triggers for one of my applications 1XXX. I am trying to get some reporting on...

Kleid Gjataj · 06-28-2014

How do you work around for reporting? In 8.5 the Called Number Summary Activity Report shows the ran...

Kleid Gjataj · 05-14-2014

Can you use any of the sample gadgets provided by Cisco in UCCX 10.0.1?All the docs reference separa...

Kleid Gjataj · 04-25-2014

Anyone has an updated query for UCCX 9. It seems that the DB structure changed. admin:show uccx dbta...

Kleid Gjataj · 03-26-2014

Still doesn't work when placing call on hold

Kleid Gjataj · 03-05-2014

I don't have a Login event. I only have Startup,Ready, NotReady and Shutdown.Is this a licensing iss...

Kleid Gjataj · 03-04-2014

I am trying to get agents to go "Ready" automatically after login.I tried to do a workflow macro in ...

Kleid Gjataj · 12-14-2013

The main reason is to keep the scripts modular . The example I provided is over simplified.I just ne...

Kleid Gjataj · 12-14-2013

Are there any downsides to using Trigger Redirects in scripts vs calling a subroutine?Example:Call c...

How does this apply to