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Piyush Verma
Level 4
Level 4
Member since ‎06-13-2012
‎12-20-2023
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User Statistics

  • 109 Posts
  • 20 Solutions
  • 0 Helpful votes Given
  • 196 Helpful votes Received
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15 Accepted Solution
100 Helpful Vote
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CCP Member
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
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1 Helpful Vote
20 Replies
Certifications
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

User Activity

Calabrio gadget issue in Finesse 10.5

07-11-2014
After upgrading Finesse to 10.5, we are seeing an origin policy problem when sending URL calls through thefinesse proxy server using the "gadgets.io.makerequest" method to the Calabrio server.This used to work in Finesse 10.0, however its broken now ...

UCCX call back - 10 digits number followed by an extension number

03-18-2014
Hi,I've built the UCCX call back script which works fine for 10 digits direct lines. In case, if caller doesnt have a direct line, and he wants to leave a 10 digits pilot number followed by 5 digits internal extension number. How to achieve this in U...

Playing a "Number" in UCCX

03-14-2014
Hi,I am using "position in Queue" feature where I have the wav files recorded for all the numbers. When I am using "N[intvariable]" to play the prompt, it gets played from the System prompts, not from the User prompt directory. I want to use USER PRO...

Recording prompts in 10 languages (UCCX)

12-27-2013
Hi,we need to record prompts in 10 different languages (in UCCX) and saving them appropriately in their respective locale. whats the best approach of scripting to handle this. Shall there be a menu in place (to record english prompts, press 1) and th...

'Position-in-Queue' & 'Expected-Wait-Time' (UCCX)

12-19-2013
I know how these two features work in UCCX script. Customer wants to include both the options in the same script. Typically I have seen either of these two deployed, not together.Thats why not sure, whether combining both features in the same script ...
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Community Statistics
Member Since ‎06-13-2012 12:53 PM
Date Last Visited ‎12-20-2023 04:07 PM
Posts 109
Total Helpful Votes Received 196