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Gajanan Pande
‎06-22-2022

Cisco Employee
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150 Accepted Solution
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Member since ‎08-23-2010
1390
Posts
825
Helpful
187
Solutions

Re: How to take a screen shot from a Cisco IP Phone

Created by in Collaboration, Voice and Video Documents
04-16-2012
04-16-2012
Excellent stuff

Re: Cisco Unity Express Backup on the FTP Backup Server fails and history.log shows the "Unable to connect to the backup server" error message

Created by in Collaboration, Voice and Video Documents
04-08-2012
04-08-2012
Mohit,You might want to open a discussion here if you wish someone to assist you troubleshooting you...

Tech Tip : Distributing CAD Patches from server

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
Requirement :I have installed UCCX 7.0 SR5 at my customer. Our IT department has scripted the instal...

Tech Tip : Introducing Delay in answer from CVP

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
Requirement :The Customer requirement is, once the call hits the Voice gateway, the service provider...

Tech Tip : EIM - Assign email response to same agent

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
Question : Can we configure EIM to assign a case to that agent whom previously handled the case ? If...

Tech Tip : Firewall between CVP Call server & OAMP Server

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
Requirement :Our customer has a firewall sitting between one of the CVP Call Servers and the Ops Con...

Tech Tip : Subsequent Transfer with CVP and location awareness

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
Requirement : This is a question regarding agent subsequent transfers in a multi-site environment. W...

Tech Tip : CTIOS Desktop software distribution using Microsoft SCCM

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
Requirement :Agent PC would be locked down, Customer's IT Admin would not be able to install softwar...

Tech Tip: Codec Preference control using CVP sig-digit

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
IntroductionProblem DescriptionComponents UsedSolutionRelated Information Introduction This document...

Tech Tip : Running Apache Tomcat Server on CVP VXML server using Domain user account

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
Is Running Apache Tomcat Server on CVP VXML server using Domain user account, supported? Requirement...

Tech Tip : Using " Remote Registry " Service on CVP Servers

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
At times, customer would like to capture OS logs from the CVP VXML and CVP OAM ( Operations Console ...

Tech Tip: Collecting MIVR Logs in UCCX / IP IVR 8.x & later

Created by in Collaboration, Voice and Video Documents
04-09-2011
04-09-2011
IntroductionCollecting MIVR Logs in UCCX/ IP IVRRelated Information Introduction This document provi...
Public Statistics
Date Registered ‎08-23-2010 01:50 AM
Date Last Visited ‎06-22-2022 12:08 AM
Total Messages Posted 1,390
Total Helpful Votes Received 825
Helpful Votes Given To