We are in the process of shutting down one of our data centers and turning up a new one. Our plan is to build a new subscriber in our new datacenter then shut down the one no longer needed when we shut down the old one. We are able to do this with ...
I was approached today about a user that was using a Webex Room Kit Plus while on a Microsoft Teams meeting and he was trying to share some content on his laptop wirelessly via the Webex App. He received the following error message: “This type of d...
I have users that are reporting it is taking 9+ seconds for calls to be set up. Before going down this rabbit hole, I was wondering if there is an easy way to get this information through RTMT? Or will it be best to pull this information out of a S...
We have recently outsourced our Service Desk. We have set up a translation pattern using the old number used for our service desk to their number. This way we minimized the impact to our internal users.
Now management want to see the call volume ...
I an not able to log into my CCO account in CLI Analyzer 3.3.1. I could not even leave feedback via the application because that even requires your CCO information.
Hi Brandon, thanks for the reply.
I did try that and I got an error code of 10021 with a description of "There are no matching records". My search was based on the past week, and I know I have personally dialed this number several times.
Runn...
Yes, I have that enabled because that is how we have the 79xx's set up. But I still get the pop up window that looks like it wants me to log into expressway.
