Hi Guys,I have a customer that is requesting us a CCX solution that can be integrated with Nice or Verint workforce managment.Is this integration posible?
Hi Guys,I'm connecting IP Phones CP-524 to a UC520 with software pack 8.0.4. and the phones can not register, the phones shows in the screen the following information:Downloding XMLDefaultAny of you had expirience this problem?
Hi,I configure a SIP trunk using CCA between the UC500 and SIP Service Provider. I can receive calls from the SP, but I can not make outgoing calls. I issue the command :debug ccsip callsAnd I received the output in the attached file.
Hi Steven,I was using SWP 8.0.4 with the default config, I will do your recomendation in my lab with the SWP 8.04 , but the thing that I did in the customer was to put the software pack 7.0.4 and the phones comes up without problem.Thanks for your h...
