I am looking to create a hot dial (PLAR) from the EX60. When a user picks up a phone, I want it to dial a hotline. I have created a partition, CSS, and Translation Pattern that I know work. After I assign it to the EX60 device profile, it does not wo...

I have a slew of 4400G DMPs that we are trying to update from 5.1 to 5.3.6. They go through the process of upgrading and say they are successful, but when they restart, they are still on 5.1. I tried 5.2.1 and 5.2.3 but those did not work. Any sugges...