Hello community,In a duplexed UCCE 10.5 cluster I have met a situation: suddenly, trying to use Script Editor from ICM could not edit any script ( Script Editor is placed on the AW server). Error showed: "Could not acquire script lock. Error connecti...
Hello all,
I need a little help in order to establish a redundant design from IP IVR point of view for outbound campaigns. These are only transfer to IVR campaigns which simply play prompts. I have enabled two ICM translation routing applications on ...
Hello all,
I met a strange problem on SX 10 terminals. From the GUI web interface I can not add participants in ad-hoc conference even if the software version is 8.1. I know that there was a limitation but that ended in 7.3 software so now you should...
Hello all,From someone experience I would ask for an advice:
- now with the new telepresence licensing scheme the conference licenses are installed on the conductor machine and not on the Telepresence server like before.I licensed one conductor - be...
Hello all,I have a silly strange problem with the DNPhost file which keeps the local static routing for the SIP dialer. Seems that the Dialer ignores any updates made to the DNPhost and keeps working using the old info. For example:0!, X.X.X.X, Prima...
Hello Chintan,Thank you for suggestions. I have only restarted the Router Side A ( entire server - this was the moment when I saw that SQL did not showed anymore) because the connection between AW and Router Side B was ok from the logs.I will cycle t...
One mistake in explanation. I have restarted the Router A machine not the AW. After router A restart I saw the pipe error. Router A is in fact a rogger.Regards,Marius
Unfortunately no success. Also I was unable to find out in the rtr logs the failed sequence for the second ivr. Ctrl f using the label for the second ivr returned nothing.
