About Benjamin Kern

Benjamin Kern · 11-04-2013

Dear all, I have a strange issue at a customer with the following szenario:CUCM 9.1CUC 9.1Jabber for Windows 9.2Cisco 8945 SCCP IP phoneThe Jabber client is controlling the phone via CTI. If now an external call is comming in through an MGCP GW, the ...

Benjamin Kern · 08-15-2013

Hi all,I am actually setting up Single Number Reach at a customer.Basically everything is working fine, but the customer wants the following:If a user is calling in from his mobile phone, which is set up as remote destination, CUCM displays the offic...

Benjamin Kern · 08-20-2014

Hey Ross,had the same issue / challenge. It depends on your platform and RAID which are you using.CWMS supports RAID 10 and RAID 5.With RAID 10, you have to put CWMS into maintenance mode, shut down the VMs and shut down the server. After putting in ...

Benjamin Kern · 01-13-2014

Hey,I had the same issue when I upgraded to the previous version.Cisco TAC had to connect to the System and apply some patches directly in the operating system.I would recommend to open a Cisco TAC case.Best regardsBen

Benjamin Kern · 01-13-2014

Hello Aamir,the "Directory Integretion" from CWMS is based on an integretion to the CUCM user data base.So have to pull the data from the CUCM.Just go to:Users --> directory IntegrationDirectory integration can be performed in four steps:Add CUCM ser...

Benjamin Kern · 12-12-2013

Hi Ryan,I have the same issue and at the moment no solution for that.I have a bulk user template, so everytime new users come in, I bulk the setting over the new users.Would be nice to see, if someone has another solution.Best regardsBen

Benjamin Kern · 12-12-2013

Hi Douglas,I had the same error and talked to an Cisco TAC engineer.He told me the following:No worries. Did a bit of a research and I see that jabber still doesn't support huntgroups. That's the official response. Of course that doesn't mean that n...

Member Since	‎06-25-2013 12:21 AM
Date Last Visited	‎02-17-2021 12:04 AM
Posts	22
Total Helpful Votes Received	10

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Jabber: send calls to voicemail

Single Number Reach: CallingID replacement on inbound Calls

Hey Ross,had the same issue /

CWMS 1.5 MR3 license manager issue

Can CWMS import Local CUCM users without LDAP

Jabber 4 Everyone default service profile

Jabber in Deskphone mode does not show Hunt group line ringing