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About jemima.spare
10-09-2017
jemima.spare
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07-01-2011
32
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Separate MOH for phones in a device pool
Created by
jemima.spare
in
IP Telephony and Phones
12-10-2013
12-10-2013
So to clarify;I can either edit each line or device, which could be very time consuming.Or I could s...
Separate MOH for phones in a device pool
Created by
jemima.spare
in
IP Telephony and Phones
12-09-2013
12-09-2013
But how do I make sure that only phones in Swanky Office send out choral music and nothing else?And ...
Separate MOH for phones in a device pool
Created by
jemima.spare
in
IP Telephony and Phones
12-09-2013
12-09-2013
Yes, Person A in the Swanky Office presses hold and the caller gets choral music.I need to know how ...
Separate MOH for phones in a device pool
Created by
jemima.spare
in
IP Telephony and Phones
12-09-2013
12-09-2013
Hello,Is it possible for a number of devices to have separate music on hold to everyone else? These ...
Plugins not available for Supervisors
Created by
jemima.spare
in
Contact Center
06-26-2013
06-26-2013
When I log in as a supervisor, I get this view of the desktop agents that I can download:If I log in...
Prioritize calls to CSQ
Created by
jemima.spare
in
Contact Center
06-12-2013
06-12-2013
Hi allI have an existing script called Finance which sends calls to a Finance CSQ. I need to set up ...
Jabber with multiple extensions
Created by
jemima.spare
in
Collaboration Applications
05-01-2013
05-01-2013
Hello,What provision is there, if any, for users of Cisco Jabber who have multiple extensions? On a ...
Filtered Traffic analysis report - historical reporting
Created by
jemima.spare
in
Contact Center
04-05-2013
04-05-2013
Hi,One of the helpdesks wants to view the traffic report but only for her team, rather than all the ...
UCCX - one button login
Created by
jemima.spare
in
Contact Center
02-19-2013
02-19-2013
Hi,I have a HA cluster which I've just upgraded to 8.5 SU4, and we use one button login on the phone...
Datasource with SQL Server
Created by
jemima.spare
in
Contact Center
01-10-2013
01-10-2013
Hi,I'm trying to configure a Database Connection to a MS SQL 2008 Server from UCCX 8.02.I've install...
XML doc outside of CCX server
Created by
jemima.spare
in
Contact Center
01-04-2013
01-04-2013
Hi,Is there any way to reference an XML document that isn't on the UCCX server?For holiday dates, I ...
Write to XML doc via a webpage
Created by
jemima.spare
in
Contact Center
12-12-2012
12-12-2012
Hello,I've set up some emergency scripts where a supervisor of a helpdesk can ring in and set an eme...
Domain name for CUP
Created by
jemima.spare
in
Unified Communications Infrastructure
12-03-2012
12-03-2012
Hi,The email addresses in the company I work for are in the format 'firstname.lastname@department.co...
Logged-in Resources stat not the same as license usage
Created by
jemima.spare
in
Contact Center
11-14-2012
11-14-2012
Hi AnandHere's the screenshots:
Logged-in Resources stat not the same as license usage
Created by
jemima.spare
in
Contact Center
11-14-2012
11-14-2012
Hello,In the Overall Cisco Unified Contact Center Express Stats report it tells me the number of Log...
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Public Statistics
Date Registered
07-01-2011
06:14 AM
Date Last Visited
10-09-2017
12:31 PM
Total Messages Posted
32
Helpful Votes Given To
User
Helpful Count
Aaron Harrison
4
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