Hello,I have a customer that has primarily 7912 phones. Apparently most users don't know about the corporate directory because it is burried in option 5 of the four line screen. It sounds like mainly a user training issue, but my customer wanted to k...

Hello,I have a customer that was wondering if you could initiate a meet-me conference from outside the system. I saw in an earlier posting that someone suggested PA. However, I can not find anything on how to do this. Is it even possible? or, Is ther...

I have a customer that typically only runs 1-2 agents in a queue at a time. These agents are constantly off doing other tasks. One thing that they complain about is that when they get back to their desk, CAD is in "Not Ready" due to a call having run...

Hi,I think the answer to this question will be no, but I thought that I'd ask anyway. Is there any way that you can get a listing of the participants, or number of participants in a MeetMe conference? We are running CCM 3.3(4). Thanks in advance for ...

Hi,We are in the process of deploying a CallManager to a school system. A request was made to have the directory "Corporate Directory" display "School Directory" instead. I looked into the asp that displays the page on the phone, but did not have any...