I have a customer that has two datacenters.  They want a SIP trunk into each datacenter from the same telco.  They want to be able to use the SIP Refer feature on a CUBE to redirect a call coming into one datacenter back to the telco and over to the ...

Can someone confirm the Jabber Service Discovery option using the DNS SRV record will not work if the client does not have a CSF device configured in UCM?  Our testing thus far has indicated this is true.

I am running into an issue with UCCX 9.0.2.10000-71 agent devices having to be de-associated and re-associated to the RMCM application users repeatedly.  UCM in 9.1.1,10000-11.  Randomly the agents will get the RMCM JTAPI error when they attempt to l...