About Joseph Spagnoli

Joseph Spagnoli · 10-23-2015

Does anyone know if a third party makes extension microphone cords longer than the Cisco 7' OEM microphone cords that come with the wired microphones? I have been informed Cisco does not. I know they offer wireless mics that have a 300' range, howe...

Joseph Spagnoli · 07-22-2015

Currently, if a phone rings, it takes 3, maybe 4 rings to go to voicemail. Users are stating they would like it to be longer, as it is not giving them enough time. I would like to change it to 5 rings before it goes to voicemail for all users, and ...

Joseph Spagnoli · 07-02-2015

Hello,We recently updated another building (a little over a week ago). We are using CM System version: 9.1.2.10000-28. The engineer, who is no longer here, setup extension mobility. A user accidentally logged out of Extension Mobility, and when we a...

Joseph Spagnoli · 11-19-2014

We have 2 buildings with Cisco VoIP and 1 building with Avaya Digital, however, all 3 voicemail accounts are on the Cisco Unity. Whenever our Avaya Server resets, the MWI lights do not come on when a user has a voicemail. In the past, I have gone t...

Joseph Spagnoli · 11-12-2014

Hello,We use Cisco Model 7945 & 7965 VoIP phones. In CM Admin, when I change a line to a different extension, the line text display on the phone does not change, but the line actually changes. For example, if the 2nd button is currently set to exte...

Joseph Spagnoli · 07-22-2015

Thanks - A colleague of mine was discussing with me and we realized, since this new system is shared between several locations, we as local admins do not have rights to change system wide parameters, however, I could do per device. Thank you again.

Joseph Spagnoli · 07-22-2015

Thank you both. I like the idea of setting per user. However, in this instance, I want to do this for all the users in the entire system, therefore, I would prefer the Service Parameters option.I found the setting in Service Parameters and it is se...

Joseph Spagnoli · 12-17-2014

Kyle,Also, you may want to confirm that the IP address/Name of the SFTP server (if that is how you are backing up) has not changed. This caused an issue with us as well a while back, as the remote server IP changed and we were not informed. This hu...

Joseph Spagnoli · 12-17-2014

Kyle,Yes, as stated above, the servers were not restarted for almost a year and the issue was resolved by restarting the CM and Unity Servers. If you have a chance, try that. I know it may be tough because I had to do very early in the morning, but...

Joseph Spagnoli · 11-19-2014

Thank you - Next time this happens I will try that - makes sense and I hope it works - we had already spent an hour or so doing each extension individually. Thank you.

Member Since	‎02-26-2013 07:03 AM
Date Last Visited	‎08-18-2017 04:03 AM
Posts	72

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User Activity

Extension Microphones for 8831 Speakerphone

Where do I change the default number of rings before a phone goes to voicemail

Extension Mobility - Please try to login again (201) ERROR

MWI light not coming on - can I disbale/enable numerous line at once?

Line Text does not change on 7945 or 7965 Display - Software/Firmware Update Needed?

Thanks - A colleague of mine

Thank you both. I like the

Kyle,Also, you may want to

Kyle,Yes, as stated above,

Thank you - Next time this