Customer is facing this problem again and again . LCP and RCP ports needs to be disassociate and associate.Is there any way we can automate if we know the ports so that only  one script can be run and finish the task  instead of doing one by one.    ...

Hi all,Need to know is there any way i can know how many calls are in realtime with the dialer to determine the impact of restarting the dialer service.Will Campaign manager will mark those records which are under process  without callresult status a...

Hi I need to verify the Purge/ Retention  settings works properly or not as per the retention period. How to do the same . We can set the retention period for all the tables in the HDS . but how to verifiy its happening as per the schedule or if it i...

Hi all,We have a customer requirement where we need to get employee ID and call back number , after that we need to  concatenate two number , Employee name and call back number and transfer the call . Using UCCX to receive the call.Is there any way t...