About Aaron Mount

Aaron Mount · 07-31-2019

The data sheets all say the 6800 / 7800 / 8800 series phones support SRTP, but I cannot find a way to enable it on the 3PCC models... not in the UI nor via XML. Am I missing something? The administration guide is the most specific thing I've found; t...

Aaron Mount · 06-26-2018

Hello — I'm running ragged trying to figure this out and would appreciate some help from the community. I'm having some unusual issues when trying to upgrade the firmware of a SPA303 (running 7.6.2b) and a SPA504G (running 7.6.0). First — I must ...

Aaron Mount · 03-01-2013

Hello Community,I upgraded about 250 SPA122s to firmware 1.3.1(003) this week. Most everything went smoothly, except for two devices that are stuck in a constant reboot loop. All I've managed to get from syslog is this:Mar 1 10:32:04 p123n16.ruralte...

Aaron Mount · 01-17-2013

I've started pushing out the v1.3.1(003) upgrade to a few of our deployed devices via the provisioning file, but in a test I did last night, 5 out of the 6 SPA122s that I upgraded froze after applying the update.The server's access logs look like thi...

Aaron Mount · 08-15-2012

I downloaded the config.xml file from my ATA before I upgraded the firmware from 1.1.0(011) to 1.2.1(004), then upgraded the firmware. Afterwards, I reset the ATA to factory defaults, provisioned it again, and then downloaded the new config.xml.I com...

Aaron Mount · 04-29-2013

Thanks George. The ATA was checking the firmware at resync, but the problem was that the device would download the binary, then freeze when trying to apply it.I never found a real solution to this, nor heard what could have caused it. Instead I sent ...

Aaron Mount · 02-14-2013

Okay, I tried the two-step upgrade process as Patrick's document suggested, but found that the ATA still froze, this time after upgrading from v1.1.0(011) to v1.2.1(004).I was able to get syslog results this time, and the device seems to be freezing ...

Aaron Mount · 02-04-2013

I saw a post from Patrick a few days ago (https://supportforums.cisco.com/docs/DOC-29477) about the process the ATA goes through when upgrading.I never considered incrementally stepping up the firmware. Is the doc saying that the correct way to upg...

Aaron Mount · 01-17-2013

When an ATA requests its config file from the server, the file is generated on the fly by a PHP script. To upgrade a limited pool of devices, I essentially added some language saying that "if the MAC address is in this range, upgrade the firmware to ...

Aaron Mount · 01-17-2013

Hmm, perhaps a good idea, though I'm not thrilled at the prospect of having to tell a thousand people to reboot their devices before we upgrade their firmware. On the other hand, I'm not thrilled at having a thousand devices freeze after upgrading th...

Member Since	‎04-04-2012 01:41 PM
Date Last Visited	‎07-18-2021 11:57 AM
Posts	18

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6800/7800/8800 3PCC and SRTP

Firmware Upgrade Failure: SPA303 & SPA504G

SPA122 in reboot loop

SPA122 freezes when upgrading to 1.3.1(003) via provisioning

Changed SPA122 config parameters from 1.1.0 to 1.2.1

SPA122 freezes when upgrading to 1.3.1(003) via provisioning

Re: SPA122 freezes when upgrading firmware via provisioning

SPA122 freezes when upgrading to 1.3.1(003) via provisioning

SPA122 freezes when upgrading to 1.3.1(003) via provisioning

SPA122 freezes when upgrading to 1.3.1(003) via provisioning