Is there a way to have an audible announcement when the agent completes a call to remind them to enter the wrap up code?  Automatic wrap up is enabled but they want the audible reminder.  A screen pop that is more obvious would also work.UCCX 12.5

I'm looking for a way to have a translation where our users can dial something, and have it routed to a number with an account code.  On phones I can do a speed dial, however I'd like for users/nurses in rooms off of analog gateways (patient rooms) t...

Our 8851 phones frequently stop responding to web requests until reset.  It seems to be only this model (7841s do not have the same issue) and it's not a specific firmware.  Has anyone else seen this?  It did not appear prior to us moving to 11.5(1)S...

What's the best way to have a user's browser window pop when they receive a call so they can see the queue?  The queue comes across in their view, but if it's minimized while they're working on other things they can't see it.  I'm running CCX version...

How to you change the ssh timeout on Cisco Meeting Server?  The 1 minute idle timeout is too short.