About Nick Richards

Nick Richards · 06-02-2014

We have 7965G phones connected to Jabra Go 6470 headsets with the EHS plugged into the AUX port. Phones will occasionally freeze and the screen is off completely; they remain in this state until the AUX cable is unplugged and the boot process starts ...

Nick Richards · 04-06-2012

I posted this in the IPT section but realized that may have been the wrong place. So here it is again... (If I get the correct answer from one, I'll post on the other)* We're doing the latest CUCI-Lync with the CUCM 8.6 and UCxn 8.6 (I think 8.6 is t...

Nick Richards · 04-06-2012

I have a TAC case open for this but wanted to ping the community...* We're doing the latest CUCI-Lync with the CUCM 8.6 and UCxn 8.6 (I think 8.6 is the newest; whatever is newest).* UCxn and CUCM users are integrated with LDAP; UCxn users were all i...

Nick Richards · 05-16-2011

I'm trying to get my BACD script (AA+Queue) to "handoff" the call to an extension/line, rather than queue to it.To break it down:I have the AA service, configured with "1" as the dial-by-extension-optionI have the Queue service configured with 4 addi...

Nick Richards · 05-04-2011

I'm trying to get to CME 8.6 on a brand-spankin'-new 3945E. The Install Guide is rather vague on how exactly to install CME of any version. I would normally load the cme-basic-x.x.x.tar file to the router and be on my way. However, 8.5 and 8.6 do ...

Nick Richards · 01-04-2015

Nadeem is likely on to something here with the codec issue. Your outbound dial peer is 9, which defines the SIP codec but uses H323 methods for DTMF. Try changing this on both ends of the call to use SIP with rtp-nte, or H323 with h245-alpha. dial...

Nick Richards · 12-17-2014

The service entry should include the service name and the params, for clarity. Like so: service cvp-survivability flash:survivability.tcl param ccb id:10.86.132.177;loc:doclab;trunks:1 And always link! http://www.cisco.com/c/en/us/td/docs/voice...

Nick Richards · 09-03-2014

This is an old fix but I believe it still works: http://www.fatturtle.com/2010/06/ip-voice-media-streaming-app-service-wont-start/ The process is basically:1) Boot to an Ubuntu live CD to gain access to the file system2) Copy the Intel binaries and c...

Nick Richards · 09-02-2014

In hindsight, this may have been related to my lab server using AMD CPU instead of Intel. Which do you have?

Nick Richards · 06-02-2014

David nailed it. Adding DND to the "Ring In" soft key layout functions the same as muting your cell phone when a call comes in-- the caller hears ring, I (calling party) see a ring, but my ringer is silenced.

Member Since	‎03-25-2008 07:10 AM
Date Last Visited	‎09-28-2018 12:06 AM
Posts	63
Total Helpful Votes Received	5

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Powered Headset causes phone reset

CUCI-Lync Visual Voicemail

CUCI-Lync Visual Voicemail

BACD Handoff to Extension

Guide for New CME 8.6 Install?

Nadeem is likely on to

The service entry should

This is an old fix but I

In hindsight, this may have

David nailed it. Adding DND