We got below mentioned error in CVP Call Server logs for our calls. Due to this calls are not routed to agents.
Apart from our call flow, I need to know what is the cause and solution of this error.
Aborting XFER and disconnecting the caller code 488...
Flow:We use 2 Applications for our call flow in UCCX 9.0 setup.Customer calls to Contact Center and it reaches to Main Application for IVR treatment.Call Transfer to agent after complete the IVR treatment.Agents do the blind transfer to another appli...
This issue solved for me.Our service provider do not support t38 protocol for FAX calls.I am using 'pass-through g711ulaw' instead of t38.Failure Call logs which was generating when t38 protocol not support by Service Provider.Inbound FAX from PSTN t...
Hi Edson,We are using Third Party FAX server (FAX CORE) in our setup.Components:CUCM 9.0Cisco Voice Gateway (CUBE) - CISCO 2821IOS - c2800nm-spservicesk9-mz.151-4.M6.binIP FAX Core Server (Third Party FAX Server)Inbound Fax Call FlowPSTN—SIP—CUBE—SIP...
Hi Greg,You can insert the multiple DN with different routing client in configuration manager using Bulk Admin.Please refer chapter 4 from below mentioned link.http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_ent...
Hi ,You can refer the Jabber for Everyone Quick Start Guide, Release 9.1(1) for more reference.http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/jabber_for_everyone/9_1_1/CUP0_BK_J2D2C6B3_00_jabber-for-everyone-solution-91.pdf As pe...
