Henrik Larsen
Level 4
Level 4
Member since ‎07-28-2004
‎01-31-2024

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  • 98 Posts
  • 1 Solutions
  • 14 Helpful votes Given
  • 15 Helpful votes Received
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Hi Does anyone experience issues with smart audio option not working in Webex app, after upgrading Cisco 980 headset using B&0 app? Feature is active, but mic. picks up everything in room regardless of setting in smart audio.I have tried to factory r...
Hi UCCX 12.0 I have made a very basic script and use this as default script for an application. I try to use the get trigger info step to get the reason for application exception which should be possible according to description for get trigger info ...
Hi all I have a case of a "ghost call" in a UCCX 10.6 HA environment. Customer wallboard and Real Time Reporting tool both show 1 call in queue with very long wait time. Even if agents are ready, the call never gets delivered. In real time reporting ...
HiI have a UCCX 11.5 where I'm trying to use Finesse Workflow to send data to a customer survey solution. I have built the URL to contain the requested data, the URL is correct and works just fine when calling it directly in a browser session on my o...
Hi Is there a matrix that shows which features are "missing" in the new ECE solutions when comparing it to the previous EIM/WIM solution ? Henrik
Community Statistics
Member Since ‎07-28-2004 12:43 AM
Date Last Visited ‎01-31-2024 12:13 AM
Posts 98
Total Helpful Votes Received 10