Understand limitation of 100 agents (Standard, Enhanced, Premium).Assuming, since no documentation otherwise states it, that IVR port capacity for UCCX on BE6K is no different than any other virtualized deployment.100 Premium agents = 200 Advanced IV...
https://communities.cisco.com/docs/DOC-14439This thread comes up regularly in sigtran-related searches. Link above is to the System Mgr document referenced.
Thanks for finding that for me Tim - I will follow up with UCCX product management as I think it truly needs to be documented on the UCCX side. But agree with you on the datasheet, and the more places it can be found the better.Brandon
