About niterid3r

niterid3r · 12-20-2016

Hi Folks, I am in the same boat as many others must be.. The time when we all plan to upgrade our Collaboration environment. Our company is running CUCM 10.5.1 with UCCX 10.6.1 SU 1 and intending to upgrade CUCM to 11.6.1 SU1 Over the last few day...

niterid3r · 03-12-2016

Hi All, looking for help. topology is Fax-->VG204--->(stcapp)-->cucm-->(h323)-->3945-->E1 we are having issues in sending and receiving faxes. It was working absolutely fine untik three weeks ago. The issue has occured all of sudden. I can confirm t...

niterid3r · 02-07-2016

Hi All, We are currently running UCCX 9.0SU2 with two free flavours of Wallboards. i.e. UCGURU and Gila We are intending to upgrade UCCX to version 10.6.1 and I would like to confirm whether the above two type of wall boards are still supported with...

niterid3r · 12-06-2015

Hi All, We are using ARC Premium 6.X in our environment with CUCM 10.X Something which I am struggling to find out is that how calls are distributed between multiple operators assigned to One Queue in ARC and if there is a way in ARC to change tha...

niterid3r · 09-08-2015

Hi Guys, I understand, I am not the only one who have had this problem as there are so many posts on the forums related to this issue but unfortunately I have not been able to pin point what I am missing here. basically I am trying to build a script ...

niterid3r · 05-14-2017

Hi Justin, The prep doco and other step by step guide was massive but in general i followed the below procedure with cluster of three cucm and 2 imp servers 1. Upgrade CUCM Pub 2. Upgrade IMP Pub 3. Upgrade CUCM First Sub 3. Ensure CUCM and IMP pu...

niterid3r · 05-10-2017

Hey All, Just wanted to update you on this that we successfully upgraded our CUCM from 10.5.1 to 11.5.1 SU2 Thanks Manish for your responses.

niterid3r · 05-08-2017

Hi Guys, Is there much difference between CUCM 11.5.1 SU1 and SU2 other than list of bugs fixed and couple of additional features introduced for e.g Spark endpoint management. Thanks

niterid3r · 12-20-2016

Thanks Manish for the valueable response. One more question which just popped up after digging further. To be able to upgrade, 25gb of free disk space is necessary in common partition. If there is not enough space then there are free options to fr...

niterid3r · 02-11-2016

Hi All, After running the lab environment I can safely confirm that both flavours of wallboards mentioned above does work with UCCX10.6.1 SU1 Also, I was able to run the UCCX in Mixed Mode - CAD and Finesse together. Great feature to have specially ...

Member Since	‎08-23-2010 11:09 AM
Date Last Visited	‎08-18-2017 04:03 AM
Posts	78
Total Helpful Votes Received	23

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User Activity

CUCM 10.5.1 Upgrade to 11.5.1 SU1 and UCCX Compatibility

Fax issue on 3945 and vg204

GILA and UCGURU Wallboard Compatibillity with UCCX 10.6.1

ARC - Which Call Distribution Algorithm is used for Operator Console

Update XML file on UCCX for oncall purpose

Not sure why i am not able to

Hey All,

Hi Guys,

Thanks Manish for the

Hi All,