Hector Riesco Morales
Level 1
Level 1
Member since ‎04-14-2010

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  • 42 Posts
  • 0 Solutions
  • 5 Helpful votes Given
  • 10 Helpful votes Received
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Hello, I am currently working with a CUCM-SRTP environment. I would like to know if UCCX 11.5 supports also SRTP.   Thanks, Héctor
Hello everybody, I just installed Cisco Prime Assurance 9.5 three months ago and I have a couple of doubts regarding its capabilities. Can you help me? 1) We are trying to get reports of all the extensions. Those assigned to a device profile (for Ext...
Hello all,I am facing an issue when trying to upgrade from CUCM to 9.1(2) over UCS following the jump upgrade procedure.I have installed 7.1.5 CUCM software on the UCS using the 9.1(2) ova. (two nodes cluster), and after that restored t...
Hello, I am currently trying to configure this functinoality on UCCX 8.5.1: If a caller rings back within 30 minutes, I would like him to be transferred to the same agent that handled the previous call if it is in Ready State. Otherwise it should be ...
Hello, I would need some fresh ideas about this issue...I am configuring a new UCCX 8.5.1 installation. My client is requesting me the following behaviour, which I think breaks ACD rules. But it has to work this way.When a new call arrives it has to ...
Community Statistics
Member Since ‎04-14-2010 02:26 AM
Date Last Visited ‎07-21-2023 12:02 AM
Posts 42
Total Helpful Votes Received 10
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