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Elias Sayigh
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08-18-2017
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Sql Query for UCCE, how to find recevied ,missed,ans calls for a
10-21-2012
My suggestion would be to 1. For all the agents in the team identify the SkillTargetID from the agent table Sample query would be select * from Agent where EnterpriseName like '%John%'2. Note the SkillTargetID3. Run a que...
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