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steven.maas
‎07-02-2020
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Member since ‎02-18-2010
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Re: Setting up Cisco Spark Team Announcement Gadget ?

Created by in Contact Center
06-07-2017
06-07-2017
Thank you for responding. When I launch Finesse I do get a pop-up to log into spark and that seems t...

Re: Setting up Cisco Spark Team Announcement Gadget ?

Created by in Contact Center
06-01-2017
06-01-2017
I am running into the same exact issue. I am seeing the gadget render however, it appears stuck in t...

Re: Custom Grammars CVP 11 and Nuance

Created by in Contact Center
09-01-2016
09-01-2016
Janie, Thanks for your assistance. I have been able to move over the initial hurdle. I am now able t...

Re: Custom Grammars CVP 11 and Nuance

Created by in Contact Center
08-25-2016
08-25-2016
Hey Janiine, thanks for responding.Have you tried using a Digits element to ensure that you can coll...

Custom Grammars CVP 11 and Nuance

Created by in Contact Center
08-24-2016
08-24-2016
I have several custom grammars (.grxml and .gram) that I am not able to get recognized from Nuance 1...

CUCM Database Access

Created by in IP Telephony and Phones
07-15-2011
07-15-2011
I have linked servers set up and I am able to successfully report off of the CVP Reporting servers. ...

CUIS / CUIC Custom Reporting Summary

Created by in Contact Center
03-03-2011
03-03-2011
I am using Cisco CUIS versiopn 7.5.(4) I have been able to successfully add a new reporting field in...
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Date Registered ‎02-18-2010 09:09 AM
Date Last Visited ‎07-02-2020 10:53 AM
Total Messages Posted 13
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